How long does it take to source a product?
We have been sourcing products since 2012, so we have systems in place that allow us to find the best suppliers for your project FAST. While finding a great supplier, negotiating the best pricing usually takes us around 7 days, certain projects may take longer. For example, if we find a supplier and you would like to see a sample, it may add an additional 1-2 weeks, plus shipping to you. So it is safe to plan for 7-30 days. We ensure that suppliers are verified, vetted and all samples are tested and approved by you before we place an order on your behalf.
Do you guarantee the lowest price?
While the lowest price may not always be a good idea, we like to say that we find the BEST price, meaning the lowest price for the best quality. Our pricing is better than the pricing you are getting on Alibaba, We are getting quoted the same pricing that companies in China do. In addition, we choose to work with factories direct. Many "suppliers" on Alibaba are Trading Companies (middleman companies) that are simply reselling products.
How much commission do you charge on orders?
We believe 5% commission is fair. Your success is our priority here and we only make money when you save money. We keep everything transparent, so you know exactly what you are paying for. Otherwise, we wouldn’t be in business long. 5% commission is based on the product cost. If you are ordering $5000 worth of products, our fee is $250.
Do you charge set up fees every time i need you to source my product?
No, our set up fee is a ONE TIME FEE. Once we find a supplier and start working, there are no other fees. When you come back and reorder, we will be charging our regular 5% commission on product cost. For example, if you are ordering $5000 worth of products, our fee is $250.